Complaints Procedure

We value our good relations with all our customers and will always strive to give you the best possible service. Occasionally however, things don't go according to plan. In such an instant, please contact us so we can try and resolve the matter and improve our service.


Are you unhappy with our customer service or our products? Please e-mail your comment or complaint to us at We will always confirm receipt of your e-mail or letter and aim to get back to you within 14 days.